I am sorry to come and complain.
I love the magazine, have been an subscriber for a while, both print and digital (not at the same time). And for budgetary reasons, for now it is digital.
Is it possible to please, please consider a different venue/platform for the digital magazine? The customer service and the overall service of magzter is horrible. This year will definately be my last year for Magzter, I tried it, tried it again and it does not improve.
I also had back in the days a digital subscription to SAE and it was provided through Zinio. Maybe you could consider that? The app works a lot better, the subscriptions work better, barely any need to the customer service and overall just so much better.
I do understand that there is more that meets the eye, but just look into it, please.
Thank you ?