oldcarfan Posted July 29, 2023 Posted July 29, 2023 I haven't ordered from Model Roundup in a long time, so maybe I missed something. I tried to order yesterday and I thought it had the option to pay by credit card or via PayPal. I wanted to use my CC so I put the information in and at checkout it told me they were unable to draw the funds via PayPal even though I'd checked CC. Do they only accept PayPal now or did I do something wrong? Any ideas?
JollySipper Posted July 29, 2023 Posted July 29, 2023 You should just call them...... Jack is a very friendly and helpful guy!
slusher Posted July 29, 2023 Posted July 29, 2023 (edited) 14 hours ago, JollySipper said: You should just call them...... Jack is a very friendly and helpful guy! I have had Jack take my order over the phone.. you can also send them a check! Edited July 29, 2023 by slusher Add to post.
Force Posted July 29, 2023 Posted July 29, 2023 I have dealt with Jack at Model Roundup several times the last years and he is a great guy to deal with and comes through every time. I usually send him an email with what I want and he takes care of me, no problem.
karbuildr Posted July 30, 2023 Posted July 30, 2023 I use my bank card (debit card) all the time when I order from Model Roundup. They're usually my go-to source for kits, supplies and paint. Interesting issue you had. I'd be curious to eventually know exactly why that happened.
stinkybritches Posted July 31, 2023 Posted July 31, 2023 On 7/28/2023 at 10:34 PM, oldcarfan said: I haven't ordered from Model Roundup in a long time, so maybe I missed something. I tried to order yesterday and I thought it had the option to pay by credit card or via PayPal. I wanted to use my CC so I put the information in and at checkout it told me they were unable to draw the funds via PayPal even though I'd checked CC. Do they only accept PayPal now or did I do something wrong? Any ideas? I don't even see an option for CC. All I see is Paypal and Venmo.
JollySipper Posted July 31, 2023 Posted July 31, 2023 How are you guys accessing the Model Roundup site, on a phone? or on a computer? I use an old desktop and I've always been able to use a debit card......... May sound kinda dumb, but maybe some setting or something in the phone could be causing problems.
stinkybritches Posted August 1, 2023 Posted August 1, 2023 I used a pc when I checked earlier. I just checked on my phone and same thing, only PayPal and Venmo.
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