Nosferatu Posted January 27 Posted January 27 Has anyone ever dealt with ST Supply? Are they reputable? I see they have a nice assortment of truck tires and wheels. https://stsupplyco.com/ Thanks, Dave
1st 700 Quad Posted January 27 Posted January 27 I've bought from them a couple times, purchase went thru fine and I got my items in a timely manner. Steve
Michael F Posted January 27 Posted January 27 Great to deal with. Even for us here in Germany 👍 He took over the products of scenes unlimited, i bought some nice truck wheels from both.
mikemodeler Posted January 27 Posted January 27 I ordered some wheels/tires and mirror sets from him around Christmas. My order showed up and most of it was fine, the exception being that the tires that came with the dual wheel set were badly molded and unusable. I emailed pictures to Paul (owner of STS) and am waiting to hear what he is doing to resolve the matter. It is the only issue I have had with any of my orders and I feel like he will make it right.
Scott Eriksen Posted January 27 Posted January 27 Paul's a good guy,never had a problem ..I've bought lots of stuff from him
1st 700 Quad Posted January 28 Posted January 28 4 hours ago, Michael F said: Great to deal with. Even for us here in Germany 👍 He took over the products of scenes unlimited, i bought some nice truck wheels from both. SOME of the Scenes Unlimited items, sadly not all. Steve
mikemodeler Posted January 28 Posted January 28 Just an update, today I received replacement tires from Paul, outstanding service and nice to know he made it right. Buy with confidence. 1
OldSkool81 Posted February 1 Posted February 1 I've dealt two times with them; first time was for an Auslowe Mack E9 engine and photoetch Mack emblems, and was very happy. The second time was late december 2024 for a Transtar photoetch kit, two kenworth K100 square headlight conversion sets and two dual square headlights and photoetch trim sets. I got my order january 14th and noticed right away that one of the K100 square headlight conversion kits was missing, so I messaged them right away. I got an unsigned email the same day with only one sentence: "We will send another"... Well it's been two weeks, and I still haven't got anything, not even a tracking number, and since that message, they won't even respond to my messages asking them for an update. I'm less than impressed this time, which sucks because they have amazing products, but communication and customer service is the backbone of any small business IMHO.
Michael F Posted February 2 Posted February 2 Be patient, i bet you´ll be satisfied. It took it´s time, but i was 😃
OldSkool81 Posted February 8 Posted February 8 On 2/2/2025 at 3:09 PM, Michael F said: Be patient, i bet you´ll be satisfied. It took it´s time, but i was 😃 I guess you were right: I just received the part yesterday. But again, there was no communication, and even though there was a tracking number on the label, I never was sent a shipping notification with the tracking number. They are trustworthy and of their word, but more communication would go a long way. Otherwise yes, I'm happy and I would recommend them. 1
mikemodeler Posted Friday at 08:25 PM Posted Friday at 08:25 PM Got an email that Paul was running a sale on some CTM products so I placed an order last Saturday, it arrived today well packaged and exactly as I ordered it.
vincen47 Posted Saturday at 12:37 AM Posted Saturday at 12:37 AM (edited) I’ve had good and honest service. My most recent purchase was a set of IFTA/Clean Idle decals. Website had me pay $11.75 for shipping, which I didn’t like, but I figured that’s the rate from Canada, even for a small letter-size envelope. But, Paul sent me a refund the next day for $9 for overpaying shipping. Nice. Ordered on 2/22, received on 3/3. 9 days ain’t bad at all, and the decals look great. Edited Saturday at 12:39 AM by vincen47
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now