Am I seeing things?? You've GOT to check this out!!

[Jairus]

(sigh)

[Gregg]

(burp)

[Marc @ MPC Motorsports]

Jairus, why would I be threatened to be banned from here just for telling MY side on here ? After reading the other posts, mine is in NO way anymore of a personal attack than any of the others posted here. Oh, and Marc, your reply to me under your "tulsaneon" ebay name was not so polite now was it ? Golden rule, give me a break !

Alan

Here's your break, Alan.

Let the public decide who was polite here. I only mentioned "POS bodies" because he claimed in his other Q&A's on the auction that he had FIVE other POS bodies he had purchased from Reliable Resin.

------------------------------

What about the other POS bodies you paid for? Where's the pics?

----- Original Message ----

From: Alan <professionalenforcer>

To: marc_nellis@xxxx.com

Sent: Monday, April 9, 2007 10:54:00 AM

Subject: Re: Question for item #140105114058 - Resin 66 Comet FC Body

Hey Marc Nellis,

So Theune is STILL telling people that he GAVE me that POS .... think about it , why would you GIVE someone such a pile of ###### !?!?!?!?! I resin cast myself , and there is NO WAY something like THAT would see the light of day !!! Make no mistake, I PAID for everything that JERK SOLD to me ........... He contacted ME and was practically BEGGING to get it back. He said he would go good for it, and the other stuff I was unhappy with, so I waited, then after some time I asked him if the stuff had been sent and he told me to go f*ck myself, as this A Hole has done to countless others ........Ya, he is a good businessman , and a great guy too ........... moron

----- Original Message -----

From: eBay Member: tulsaneon

To: professionalenforcer@xxxx.com

Sent: Sunday, April 08, 2007 8:24 PM

Subject: Question for item #140105114058 - Resin 66 Comet FC Body

eBay sent this message to Alan Bohach (timewarp9000).

Your registered name is included to show this message originated from eBay. Learn more.

Question about Item -- Respond Now

eBay sent this message on behalf of an eBay member through My Messages. Responses sent using email will go to the eBay member directly and will include your email address.

Question from tulsaneon

tulsaneon( 187)

Positive feedback: 100%

Member since: 19-Jul-00

Location: OK, United States

Registered on: www.ebay.com

Item: Resin 66 Comet FC Body (140105114058)

This message was sent while the listing was active.

tulsaneon is a potential Buyer.

What a bogus auction!!! Even if this was legit, at least you got something in return for your money. Much more than you can say about Lookout, A/FX, and other resin casters who STIFFED many model builders out of their hard-earned cash. I've never had any problems with Reliable Resin and have won contest trophies with his resin products. I think the MOTTZ is on you!!!

[Alan]

Like I mentioned , I do not expect to be paid for the auction, so you can COUNT on there being more posted and up for bid on ebay AND elsewhere ... Funny thing is, I continue to STILL get e-mails from from all over the US, Can, and overseas on people that want to do as I have done because they have had the EXACT same thing and worse happen to them from "HIM" .......... It is time people stand up to these rippoff artists and spread the word and not to just roll over and say , well another unusable pile of garbage ... and hey if I get banned for trying to enlighten and spread the word to people so be it , the ball sure is rolling now !!!! And as far as threats of legal actions by him , there is another good laugh !!!! Oh and BTW ....... I WILL, tell it like it is, and I WILL NOT be two faced about it nor make any appologies for what I have said !!!!!

Alan

[Guest zebm1]

Hey Bartender...beer for tha horses, whiskey for tha boys........ :wink:

[Guest zebm1]

Hey gregg, haven't seen this dispute over at BnB, haven't been by SA yet.

zeb

[Jairus]

Marc,

now you are crossing the line!

Do we need to lock this thread? Lets quit the personal attacks please and stay with the facts please.

[falcongeorge]

I found the thing about having to post your last name. Sorry, wont be sticking around. We have a guy on this board who is best buddies with someone who is well-known for being less than reputable. I post my last name on here, how hard is it for him (I wont even mention his name) to dig up my address on an internet people-finder, next thing you-know-who has a credit card in my name. Wouldn't he just LOVE that.

[Marc @ MPC Motorsports]

Marc,

now you are crossing the line!

Do we need to lock this thread? Lets quit the personal attacks please and stay with the facts please.

Didn't think I did, Jairus. Just stated the facts, sir.

[Alan]

The thing that you said Marc that REALLY PO'd me , was how you stated that RR would NEVER, sell anything like that , (ref. to that wonderfull 66 Comet body), implying that I had fabricated the claim and that I was the lier ................... Well, I guess you don't know your buddy that well, .... but maybe again, you do.

Alan

[Reliable Resin]

To the Valued members of the Modeling Community:

At a time when the Hobby has lost a number of great aftermarket suppliers, we are proud to announce & share with you that during the month of April, 2007, Reliable Resin is celebrating its Fifth Anniversary. As we celebrate this important milestone, we have been extremely busy, focusing on new product development, new product packages, and a new and improved website, all for the benefit of you, our customers.

After five years casting resin, we have learned a lot. As any model builder does from time to time, we will pull out one of our builds that we completed years ago, and in looking at it we identify ways that we could have build it better. That means that we have improved, grown and become a better modeler. Same holds true for any aspect of our life…â€Practice Makes Perfect".

In the past five years, Reliable Resin has made major strides with our efforts in resin casting. We are constantly striving to improve our products, diversify our product line, and offer our costumers what they need to make the best model possible with our resin products.

In an effort to provide the best resin products possible, two years ago we started experimenting with various and different resins and blends from several resin wholesale distributors. This research and development effort occurred over a course of a few months, until we hit on a blend that yielded a higher quality product for my customers. The new blend of resin that Reliable Resin is using has a tan, cream, or beige color. Resin casting isn't an exacting science and is effected by fluctuations of temperature, humidity, etc…just like spraying paint,

As the quality of our offerings improved, we began to catch the attention of some of the top model builders around the world that, in turn, began making minor but significant contributions to our efforts here, and to the Hobby as a whole.

Even though we have been preoccupied with new product development, taking care of customer orders, and all the normal duties of running an aftermarket business, we still find time to monitor the various message boards and internet forums in order to keep our finger on the pulse of the hobby that we all love.

Recently, an issue regarding one of my products has dominated the message boards, e-mails, and of all places, Ebay. And until this point in time, you have only heard one side of this story. Having thought long and hard about this after suggestions from numerous individuals, I have decided to tell my side of the story in order to put an end to this drama.

_______________________________

1) A few short months ago, I received an email that informed me that someone seemed to have a problem with our resin product. The email provided an email address so that I could contact the individual to inquire about the problem. I sent an email to this person inquiring the specifics of the problem, i.e. Name / Address / Nature of the problem with product / item in question / date of purchase / was this a Direct Purchase or from eBay, etc. Standard questions that the answers to would allow me to effectively cross reference this item to an order, invoice, etc.

2) I received an email reply from an Alan Bohach, from Canada regarding a ‘66 Comet body he purchased from Reliable Resin 4 years ago. The email was accompanied by a few photos and he stated that he could not provide specific paper work pertaining to this order as it occurred 4 years ago.

As I read his reply and looked at the pictures he sent, I began to question why I hadn't received a email concerning this product before now. I also noticed that the resin bodied pictured was white resin, which Reliable Resin has not used for almost two years now.

3) I replied to the email with one basic, responsible, and I thought, reasonable question:

"4 Years ago? Why didn't you contact me after you received the product in question? "

4) I received an email reply, stating Mr. Bohach had heard a "Rumor" on a Yahoo (Drag Racing Related) message board that I was a "Jerk" and “Unreasonableâ€, and based on that not to expect a reply. Mr. Bohach did not bother emailing me about this concern.

5) Our Reply to this email, "Allow me to take all of this into ***consideration.*** I'll be getting back with you."

After all, the goal of Reliable Resin is that all of our customers enjoy their model experience when using our product, even though this one was a bit "after the fact". We are all part of the Modeling Brotherhood.

As it is in any business, large or small, Customer Service is paramount. However, after four years with no direct contact from the customer and without any supporting documentation, I doubt ANY business would honor any complaint under these terms.

6) In the early years of Reliable Resin, it was not uncommon for us to include a few extras, factory seconds, and bonus items that were deemed non-sellable, i.e. complementary.

7) Shortly there after, while processing all of this Information and taking everything into consideration, we began to receive emails and telephone calls alerting us that someone had launched a “Smear Campaign†in an effort to bash Reliable Resin, our product, and me personally, over on the Yahoo! "Straight Line Modeler" forum, as well as a few other Yahoo! Model forums.

These emails had included photo' of the same images that Mr. Bohach had sent me. The most disturbing aspect of this was it was started prior to Reliable Resin extending courtesy to Mr. Bohach (our first email customer service effort to Mr. Bohach in reference to this 4 year old purchase).

By this time, Mr. Bohach’s Smear Campaign was dominating the internet message boards, exhausting the patience of the few remaining messages boards that permitted this nonsense to continue.

Reliable Resin later received an email from Mr. Bohach, asking me if I had made a decision regarding his 4 year old purchase. We replied with an email request that he confirm that he was the individual posting the pictures all over the Message Boards prior to my #1 initial email.

Mr. Bohach replied, "Yes, that was me."

At that point our decision was clear. Reliable Resin would not rectify this situation because the Mr. Bohach failed to communicate his problems with Reliable Resin product within a reasonable amount of time following his purchase.

_____________________________________________________________

Now that you have heard, “the rest of the storyâ€, it is time to put this behind us.

Reliable Resin wants to thank you for your past and future patronage as we start our next five years supporting this hobby we all know and love.

Don Theune

Note* Our NEW PRODUCT LINE is all in this NEW RESIN FORMULA

Cream Colored !! { Not White }

[Alan]

Bottom line Theune, I, along with MANY others have been ripped off by you in more ways than one . We HAVE the proof, stuck holding the bag with all the GARBAGE you sent us after taking our cash ..... Unlike yourself Theune, and those MISLEADING fancy adds and website of yours , the ACTUAL photos of your ###### don't lie ......Theune, your days are numbered, people are going to begin standing up to you, AND, if these chat groups and forums have any BALLS at all , they will let people spread the word about you AND others LIKE you. Make no mistake , I am not the only one, just the only one so far to take your sorry a*s to task and start this ball rolling .......... The NOW infamous 66 Comet along with others will be back up for ALL to see shortly . You and your a*s kissing minions are so phony and two faced in these forums but know what, you are fooling no one, people know what you are all about ............

Hey Don, Have a nice day

[Modelmartin]

Funny thing is this. I have been resin casting for over 25 years now. My first pour was in 1980. I haven't had any trouble with "formulations" of resin.....or rubber. In the first year I was trying different products but when I settled on urethane my resin problems ended. Since then I have tried different urethanes but all have worked well. When I found pressure casting my air bubble problems went away. After that it was all up to me!! You can not blame the materials. You can blame the learning curve (5 years?) but so many people are casting now and doing good work: the knowledge is out there and easy to find.

One thing that has not been addressed in this thread is the FACT that the individual who is the subject of this thread has copied other resin guys original work including Perry's, Good Stuff, Fremont, Cheez-cast and who knows how many others.

The thing that ices the cake are the lies that are then issued in a feeble attempt to shake people off his tail.

Junk, Lies, and Copycat. How about a movie?

[Ariel]

http://cgi.ebay.com/Resin-Snake-dragster-R...1QQcmdZViewItem

[Guest zebm1]

The last time I looked, I still had mine, but I reserve to myself...after ascertaing the facts and evidence...to judge for myself and only for myself. I was in business, as a Licensed Mechanical Contractor, for several years and I stated, in print, that I had a 1 year Warranty on my labor and parts used from my trucks. Wait 4 years to complain? I would try to help, but not for free.

It seems to me, basically, if the facts are as stated, that the Customer has a Duty/Responsibility to make a "Timely" complaint....otherwise all small businessmen and women would go broke replacing "out of warranty" stuff. I mean who in business wants to spend umpteen years waiting for tha proverbial shoe to drop?

I do believe in tha old adage. "The Customer is always right," but there are reasonable limits that must be observed in any "free enterprise" system. If the facts, as stated are provable by tha Seller, in this case...all other factors are matters of personal choice as to where one spends his/her hard-earned cash.

In my humble opinion, if Alan waited 4 years to complain and began his complaint "on tha web" without consulting with Reliable Resins first, then I find his arguement somewhat disquieting and disturbing and without validity.

As to Andy Martin's statements, I have found Andy to be an honorable man of good standing in this community at large and I shall weigh Andy's comments with tha sincerity that they deserve.

My opinions are my own and are not meant to sway anyone one way or another, they are just my observations based on past life's experience as a businessman who retired his business in Good Standing in my community owing no-one.

zeb

[Marc @ MPC Motorsports]

http://cgi.ebay.com/Resin-Snake-dragster-R...1QQcmdZViewItem

I know for a fact that Reliable Resin sold this resin package two years ago but it was discontinued. The owner of the original kit would not allow Reliable Resin to glue the body together and piece it properly to make a good replica, so it was cast just like the kit parts. Here's the new and improved body:

Available separately is this package:

As for the scam auction linked above, does it have some flash? Yes. Does it look like a Modelhaus piece? No. Could I work with it? Hellya! Can you get this item from any other resin caster? Doubt it.

ANY modelbuilder with ANY skills at all could build that one. Guess the seller doesn't have any, skills that is.

[Jairus]

There must be Duracell batteries in this thread... it just keeps going and going and going.... :roll:

By the way, Welcome to MCM Forums Don!

[Marc @ MPC Motorsports]

There must be Duracell batteries in this thread... it just keeps going and going and going.... :roll:

:roll: :roll:

Just think how many models could have been built with all the time and energy spent on this one.... :?

[Darin Bastedo]

Bottom line Theune, I, along with MANY others have been ripped off by you in more ways than one . We HAVE the proof, stuck holding the bag with all the GARBAGE you sent us after taking our cash ..... Unlike yourself Theune, and those MISLEADING fancy adds and website of yours , the ACTUAL photos of your ###### don't lie ......Theune, your days are numbered, people are going to begin standing up to you, AND, if these chat groups and forums have any BALLS at all , they will let people spread the word about you AND others LIKE you. Make no mistake , I am not the only one, just the only one so far to take your sorry a*s to task and start this ball rolling .......... The NOW infamous 66 Comet along with others will be back up for ALL to see shortly . You and your a*s kissing minions are so phony and two faced in these forums but know what, you are fooling no one, people know what you are all about ............

Hey Don, Have a nice day

Why is it that you can say that Reliable Resin's stuff is all ######, when his ebay feedback is full of praise? Is it possible that this realy is a handfull of disgruntled customers with a vendetta? I have no afiliation with Don Thune other than he and I have done business and my dealings with him have been satisfactory. Having talked with him I know he can be gruff, and is not one to sugar coat what he thinks but the guy has 921 feedback that is 99% positive. you don't get that by habitually ripping people off.

The current "auction" that is on ebay for the dragster, the product was bought 2 years ago. why wasn't this addressed then? I've been on various model message boards since 2001 and I've never heard about this problm until now. This has all the signs to me of a few people with a grudge, trying to make something out of nothing.

You want to convice me that he is currently ripping people off, show me a body bought recently with a dated reciept (can be printed off his site when paying with paypal) or ebay transaction report, and pictures. So far all I have seen is two messed up resin castings and a whole bunch of heated debate.

as far as the allegations of repopping other caster's stuff, I don't know enough about resin to spot that, But if some of the offended casters want to step up with proof that would be best.

What I'm saying here is I want to see concrete evidence that there is an ongoing issue with Reliable resin and not just some old feud going on. With out that this whole thread is just one big pissing match, and has no meaning.

[Modelmartin]

One Example.

Oooh! He changed the nose! He also cut down the wing support. He did not include the modified interior tub or rollcage that cheez-cast sold with it. He couldn't cast the scoop and hood in one piece like it came originally, either. Oh! Cheez-cast came with vac-form windows, too.

Full disclosure time: I mastered this car and let Tim Sandvig cast it as I was on hiatus from resin at the time. I have not seen or heard from Tim S. in many years and would not do business with him any more. I have found out that he ripped off a lot of people from the resin supplier to a long list of customers.

Again I say, why has this level of "griping" and such a number of "disgruntled customers" coalesced around any other resin caster? Why aren't there crowds of angry villagers with pitchforks and torches outside of my house? Or any of the other resin casters? HUH! Answer that question without sounding like a politician or a PR person for the poor beleagured subject of this thread.

I am going to sign off of this subject. Camps have been formed and enough has been said for the model car community to make their own decisions. The marketplace will take care of things. I just hate to see un-knowing people burned.

[Modelmartin]

Amen!

[Guest zebm1]

So does that make a Ford better than a Chevy, or is a Chrysler better than either, based on their own standards of quality? :wink: Just asking?

zeb

[Guest zebm1]

Just trying to lighten tha mood khart..... :wink:

zeb

[Guest zebm1]

I've never found yu to be unclear khart, sometimes takes a little more indepth thinking, but yu communicate quite well. :wink:

zeb

[jbwelda]

heres something and its probably not news to anyone:

to "alan": hey man what you paid was pretty cheap for the cost of an education. why not just eat it like everyone else does and put the guy on your "no buy" list if thats how you feel about it. whining like this in public just makes you look like, well, a whiner.

to the resin guy: just send the guy another body or some money or something. its not worth your time or energy to fight it. and then invite him to never buy anything from you again. your products should speak for themselves.

for whoever started talking about copying others work: so whats different between what you say and what a whole lot of other casters (and some very high profile ones at that) do, namely take out of production kits and copy them or pieces of them? at least he changed something (i dont personally know that; just taking your word for it) which is a lot more than a couple places i could name do.

and that stuff on the ebay auction (the dragster with the "free" (i guess, maybe i missed the point though) suspension and running gear parts) looks more than usable to me...the comet or whatever was pretty weak but i dont see much beyond the pale on the dragster personally.

this is all such a tempest in a teapot if you ask me.

but then again, i guess no one did.