caine440 Posted October 12, 2012 Share Posted October 12, 2012 Has anyone heard anything from Rick? He is really good about answering emails and I have not heard from him about a small issue I had on an order and was hoping he is ok. It has been several months and that is just not like him. He has really nice decals and normally great customer service. I would like to order more if I know everything is alright. Thanks Quote Link to comment Share on other sites More sharing options...
Len Woodruff Posted October 12, 2012 Share Posted October 12, 2012 Another board he said he was closing up shop. Quote Link to comment Share on other sites More sharing options...
gtx6970 Posted October 12, 2012 Share Posted October 12, 2012 Another board he said he was closing up shop. UhOh, Thats not good I need several of the decals he makes Quote Link to comment Share on other sites More sharing options...
jjsipes Posted October 12, 2012 Share Posted October 12, 2012 I just e-mailed him last week asking if he was still doing decals and he said he was still doing the drag racing stuff but not the stock car stuff. Quote Link to comment Share on other sites More sharing options...
caine440 Posted October 12, 2012 Author Share Posted October 12, 2012 Glad to hear you got a quick Response Jason. I hope he is not closing! he has way to many cool decals I still want! Quote Link to comment Share on other sites More sharing options...
John Pol Posted October 12, 2012 Share Posted October 12, 2012 I been waiting for decals from him sence July.He had to wait for new printer to come to do them. Just got email from him yesterday that he was in hospital for a week and just got out. John Pol Quote Link to comment Share on other sites More sharing options...
cooltoys1 Posted October 12, 2012 Share Posted October 12, 2012 A good source told me he is in fact going out of business. Wants to sell everything and get out. Quote Link to comment Share on other sites More sharing options...
gtx6970 Posted October 12, 2012 Share Posted October 12, 2012 A good source told me he is in fact going out of business. Wants to sell everything and get out. I just made an order to complete future projects just in case . I don't need any of them asap but want to get them as a just in case , hopefully all goes well Quote Link to comment Share on other sites More sharing options...
caine440 Posted October 12, 2012 Author Share Posted October 12, 2012 I hope he gets feeling better and decides to stay with it. Quote Link to comment Share on other sites More sharing options...
High octane Posted October 12, 2012 Share Posted October 12, 2012 I just e-mailed him last night and he replied this morning. I also sent him a reply in which he replied and made no indication of closing shop as he told me I can order decals from him on his website. Quote Link to comment Share on other sites More sharing options...
caine440 Posted October 12, 2012 Author Share Posted October 12, 2012 Maybe my emails are not getting through to him. Quote Link to comment Share on other sites More sharing options...
Big Daddy Posted October 12, 2012 Share Posted October 12, 2012 Maybe my emails are not getting through to him. i guess mine aren't getting through either, i got 6 sets a week ago and 2 sets can not be used, waited 6 weeks for them now another 6 week to 8 week wait for replacement Quote Link to comment Share on other sites More sharing options...
caine440 Posted October 14, 2012 Author Share Posted October 14, 2012 That is not good to hear Daryl. Maybe someone will let Rick know there are a few of us out here that would like a email from him to let us know what is going on with the orders. Quote Link to comment Share on other sites More sharing options...
biscayne63 Posted October 16, 2012 Share Posted October 16, 2012 What do you guys think of the quality of Lucas's decals. Saw them for the first time today and I am very disappointed. Quote Link to comment Share on other sites More sharing options...
caine440 Posted October 16, 2012 Author Share Posted October 16, 2012 All of the sest I have bought have been nice. I did have an issue with some of the decals on the Rod Shop Charger sheet and we were in the process of getting that fixed when suddenly my emails have all gone unanswered. Quote Link to comment Share on other sites More sharing options...
caine440 Posted October 17, 2012 Author Share Posted October 17, 2012 I sent another very polite email last night just asking for any kind of response. I hope to hear some goods news I can share with everyone. Quote Link to comment Share on other sites More sharing options...
Big Daddy Posted October 17, 2012 Share Posted October 17, 2012 well i got my flying carpet decal replacement today, but not my project six pack,2 weeks after my email to him, good job rick much quicker than my initial 51/2 week wait Quote Link to comment Share on other sites More sharing options...
John Pol Posted October 17, 2012 Share Posted October 17, 2012 Well I been waiting for decals from Rick sence July don`t even get a responce to my emails. John Pol Quote Link to comment Share on other sites More sharing options...
caine440 Posted October 18, 2012 Author Share Posted October 18, 2012 I am sorry to hear that John. I am never in a big hurry for most of the things I order as I buy stuff in advance while planning projects. But I would like an email or something just to keep me up to date as to when to expect my orders so I can plan the next build. Quote Link to comment Share on other sites More sharing options...
Big Daddy Posted October 18, 2012 Share Posted October 18, 2012 What do you guys think of the quality of Lucas's decals. Saw them for the first time today and I am very disappointed. I have to say i'm very disappointed also i put my set of replacement decals on tonight only to have half of the color come off, not even going to attempt building the other cars to go with the 6 other sets from him what a waist Quote Link to comment Share on other sites More sharing options...
caine440 Posted October 19, 2012 Author Share Posted October 19, 2012 Did you clear coat them Daryl before you tried to apply them Daryl? Quote Link to comment Share on other sites More sharing options...
Burnout Posted October 19, 2012 Share Posted October 19, 2012 I can't comment on the delays you guys are experiencing but I've used Rick's decals for my last two builds and am very happy with the quality. In many ways, I like them better than Slixx decals. Quote Link to comment Share on other sites More sharing options...
caine440 Posted October 19, 2012 Author Share Posted October 19, 2012 The first set I used were indeed very nice. The last set had some issues but nothing that could not be worked around. Now it is just a matter of communication for me. If he would just respond I am sure we could work things out and I would be placing more orders with him. I am wondering if he isn't having printer problems and is just selling off good inventory until he can get it fixed. Just guessing, and if that is the case a simple email would let us all know what is going on instead of creating all this bad mojo. Quote Link to comment Share on other sites More sharing options...
jeffaary Posted October 19, 2012 Share Posted October 19, 2012 I wasn't going to post about this when it happened, but after reading this I will. I ordered some decals from Decals By Lucas a few months ago. After a month they did not show up, so I e-mailed him about it. No response. Paypal gives you 45 days to make a claim, so I waited until the last minute to give Rick full benefit of the doubt before submitting the claim. After the claim was made I finally got a NASTY e-mail from Rick saying he had sent the decals. I don't know whether he did or he didn't, but if he had responded to my original e-mail I would have taken his word for it and not filed a Paypal claim. And the e-mail he did send was completely unprofessional and cost him a customer. Quote Link to comment Share on other sites More sharing options...
Big Daddy Posted October 19, 2012 Share Posted October 19, 2012 Did you clear coat them Daryl before you tried to apply them Daryl? No i didn't are you suppose to clear coat his decals and if i am what is the best clear Quote Link to comment Share on other sites More sharing options...
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